Your GDPR Rights

Last Updated: January 2025

Introduction to GDPR

The General Data Protection Regulation (GDPR) is a European Union law that protects your personal data and privacy. At playoryn.com, we respect your rights under GDPR and are committed to protecting your personal information.

This page explains your rights under GDPR and how you can exercise them. We make it easy for you to control your personal data.

Data Controller Information

The data controller responsible for processing your personal data is:

playoryn.com
13 Grafton Street
Cork, Ireland

For any questions about your data or to exercise your rights, contact us at:

  • Email: support@playoryn.com (24 hour support)
  • Email: info@playoryn.com
  • Email: contact@playoryn.com

Your Data Protection Rights

Under GDPR, you have the following rights regarding your personal data:

1. Right to Access

You have the right to request copies of your personal data. This is known as a subject access request. We will provide you with:

  • Confirmation that we are processing your data
  • A copy of the personal data we hold about you
  • Information about how we use your data
  • Details of who we share your data with
  • How long we keep your data
  • Information about your other rights

We will respond to your access request within one month. There is no charge for this service unless your request is excessive or unfounded.

2. Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data. If you believe any information we hold about you is incorrect, contact us and we will update it promptly.

This includes the right to complete incomplete personal data by providing a supplementary statement.

3. Right to Erasure (Right to be Forgotten)

You have the right to request deletion of your personal data in certain circumstances:

  • The data is no longer necessary for the purpose it was collected
  • You withdraw your consent and there is no other legal basis for processing
  • You object to processing and there are no overriding legitimate grounds
  • The data has been unlawfully processed
  • The data must be erased to comply with a legal obligation

Please note that we may not be able to delete all data if we have a legal obligation to retain it.

4. Right to Restriction of Processing

You have the right to request restriction of processing your personal data in the following situations:

  • You contest the accuracy of the data (while we verify accuracy)
  • Processing is unlawful but you prefer restriction to erasure
  • We no longer need the data but you need it for legal claims
  • You have objected to processing (pending verification of legitimate grounds)

When processing is restricted, we can still store your data but not use it further without your consent.

5. Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format. You can also request that we transfer this data directly to another service provider where technically possible.

This right applies when:

  • Processing is based on your consent or a contract
  • Processing is carried out by automated means

6. Right to Object

You have the right to object to processing of your personal data in certain circumstances:

  • Processing based on legitimate interests or public interest
  • Direct marketing (including profiling)
  • Processing for scientific, historical, or statistical purposes

If you object to direct marketing, we will stop processing your data for that purpose immediately.

7. Rights Related to Automated Decision Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects or similarly affects you.

Currently, we do not use automated decision-making processes on our website.

8. Right to Withdraw Consent

Where we process your data based on consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

You can withdraw consent by:

  • Clicking unsubscribe links in our emails
  • Adjusting cookie settings in your browser
  • Contacting us directly

How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us using the following methods:

  • Email us at support@playoryn.com with your request
  • Send a detailed message through our contact form
  • Write to us at: 13 Grafton Street, Cork, Ireland

What We Need From You

To process your request, we may need to verify your identity. Please provide:

  • Your full name
  • Email address associated with your data
  • Description of your request
  • Any relevant dates or details

Response Time

We will respond to your request within one month of receiving it. If your request is complex or we receive multiple requests, we may extend this period by two months. We will inform you of any extension and explain the reason for the delay.

Cookie Management

You can manage cookies through your browser settings. Most browsers allow you to:

  • View what cookies are stored and delete them individually
  • Block third-party cookies
  • Block cookies from specific websites
  • Block all cookies
  • Delete all cookies when you close your browser

How to Manage Cookies in Different Browsers

Google Chrome: Settings > Privacy and security > Cookies and other site data

Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data

Safari: Preferences > Privacy > Manage Website Data

Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data

Please note that blocking all cookies may affect website functionality and your user experience.

Data We Collect

We collect and process the following types of personal data:

Information You Provide

  • Name and email address (when you contact us)
  • Newsletter subscription information
  • Messages and inquiries you send us

Information We Collect Automatically

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our website
  • Referring website addresses
  • Date and time of visits

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: You have given clear consent for us to process your data for specific purposes (newsletters, cookies)
  • Contract: Processing is necessary to provide our service to you
  • Legal obligation: Processing is necessary to comply with the law
  • Legitimate interests: Processing is necessary for our legitimate interests (improving our website, security)

Data Retention

We only keep your personal data for as long as necessary to fulfill the purposes we collected it for. Retention periods vary depending on the type of data:

  • Contact form data: 2 years
  • Newsletter subscriptions: Until you unsubscribe
  • Analytics data: 26 months
  • Cookie data: As specified in cookie settings

After the retention period expires, we securely delete or anonymize your data.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Regular security assessments and updates
  • Access controls and authentication systems
  • Employee training on data protection
  • Secure data storage systems

Data Sharing

We do not sell your personal data to third parties. We may share your data with:

  • Service providers who help us operate our website (under strict confidentiality agreements)
  • Law enforcement or regulatory authorities when required by law
  • Professional advisors such as lawyers and accountants

All third parties are required to keep your data secure and use it only for the purposes we specify.

International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place to protect your data during such transfers, including:

  • Standard contractual clauses approved by the European Commission
  • Adequacy decisions by the European Commission
  • Binding corporate rules

Children's Privacy

Our website is suitable for users aged 7 and above. We do not knowingly collect personal data from children under 13 without parental consent. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.

Right to Lodge a Complaint

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Data Protection Commission in Ireland:

Data Protection Commission
21 Fitzwilliam Square South
Dublin 2, D02 RD28
Ireland
Phone: +353 57 868 4800
Email: info@dataprotection.ie
Website: www.dataprotection.ie

We encourage you to contact us first so we can try to resolve any concerns you may have.

Updates to This Information

We may update this GDPR information from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting a notice on our website.

Questions and Contact

If you have any questions about your GDPR rights or our data protection practices, please contact us:

  • Email: support@playoryn.com (24 hour support)
  • Email: info@playoryn.com
  • Email: contact@playoryn.com
  • Address: 13 Grafton Street, Cork, Ireland

We are committed to protecting your privacy and ensuring your rights under GDPR are respected.